OUR CORE BELIEFS REGARDING USER PRIVACY AND DATA PROTECTION
— User privacy and data protection are a necessity and our duty
— We have the duty of protecting personal data
— Data is a liability, it should only be collected and processed when absolutely necessary
— We loathe spam as much as you do!
— We will never sell, rent or distribute your personal data
WHAT PERSONAL INFORMATION WE COLLECT AND WHY
Here we describe what information is collected and reasons for collecting it. The categories of information collected are as follows:
Site Visit Trackers
Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages, and to track their journey through the website.
Although GA records data such as your geographical location, device, internet browser, and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address, which could be used to personally identify you, but Google does not grant us access to this. We consider Google to be a third-party data processor.
GA makes use of cookies, details of which can be found on Google’s developer guides. Our website uses the analytics.js implementation of GA. Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.
In addition to Google Analytics, this website may collect information (held in the public domain) attributed to the IP address of the computer or device that is being used to access it.
FORM SUBMISSIONS ON THE WEBSITE
If you choose to submit a form on our website, the email address that you submit to us will be forwarded to an email owned and operated by our company. Your email address will remain within our database for sole purpose of email marketing or until you specifically request removal from the list.
You can do this by unsubscribing using the unsubscribe links contained in any email newsletters that we send you or by requesting removal via email. When requesting removal via email, please send your email to us using the email account that is subscribed to the mailing list.
We do not sell your personal information to third parties.
EMAIL LINKS
We only receive an email when a user mails us using our website contact form. There are no third-party data processors or intermediaries involved. The data is collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). Our SMTP servers are protected by TLS (sometimes known as SSL) meaning that the email content is encrypted before being sent across the internet. The email content is then decrypted by our local computers and devices.
“DO NOT SELL MY DATA” – WHY WE DON’T HAVE IT
We do not sell personal information of our customers or of minors below the age of 16 years to third-party data collectors. Reiterating, we may collect your data for the sole purpose of completing a service request or for marketing communications.
IMPORTANT NOTICE FOR MINORS SHARING PERSONAL INFORMATION
If you are under 16 years of age you MUST obtain parental consent before:
Submitting a form
Subscribing to our email newsletter
ACCESSING/DELETING PERSONAL INFORMATION
Should you wish to view or delete your personal information, please email us with the email address used, your name, and deletion request.
THIRD PARTY DATA PROCESSORS
We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with legislation.
Google (Privacy Policy)
COOKIE POLICY
This policy covers the use of cookies and other technologies. The types of cookies we use fall into 3 categories:
ESSENTIAL COOKIES AND SIMILAR TECHNOLOGIES
These are vital for the running of our services on our websites. Without the use of these cookies parts of our websites would not function. For example, session cookies allows a navigation experience that is consistent and optimal to user’s network speed and choice of device.
ANALYTICS COOKIES AND SIMILAR TECHNOLOGIES
These collect information about your use of our websites and enable us to improve the way it works. For example, analytics cookies show us which are the most frequently visited pages. They also help identify any difficulties you have accessing our services, so we can fix any problems. Additionally, these cookies allow us to see overall patterns of usage at an aggregated level.
COOKIE POLICY
DATA BREACHES
We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons.
CHANGES TO OUR PRIVACY POLICY
This privacy policy may change from time to time to conform with legislation and/or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes. By entering a valid email address that you have access to, we will inform you about any personal information we collect that is associated with that email address and how to manage it.